Privacy Policy

Welcome to Key Mart Limited ("we," "our," or "us"). We operate the website https://keymartbd.com (the "Site"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, submit quotation requests, interact with our technical blog content, or communicate with our export team.

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, such as hot-washed PET flakes, pricing, specifications, or when you contact us directly.

A. Personal and Business Data

• Contact Information: Full name, corporate email address, telephone/WhatsApp number, job title, and company name.
• Commercial Inquiry Data: Technical specifications, target order volume (Metric Tons), port of destination (FOB/CIF terms), and sample delivery addresses.
• Communication Records: Messages, feedback, inquiries, and emails sent through our contact forms or direct email channels.

B. Automatically Collected Information

When you browse our Site, certain technical information is automatically recorded by our servers and third-party analytics services, including:

• Device and browser characteristics (IP address, operating system, browser type).
• Referring URLs, pages viewed, time spent on pages, and navigation paths.
• Geo-location data (country and regional-level location).

2. How We Use Your Information

We use collected data for legitimate business purposes, including:

• Responding to B2B inquiries, RFQs (Request for Quotations), and issuing formal proforma invoices or specification sheets.
• Operating, optimizing, and maintaining the security of our website.
• Analyzing traffic trends and user interaction with our technical publications and industry guides.
• Complying with applicable legal, customs, export compliance, and regulatory obligations.

3. Cookies, Web Beacons, and Third-Party Advertising

Our Site uses cookies and similar tracking technologies to enhance user experience, evaluate content performance, and support website analytics.

Google Analytics & Web Analytics

We may use Google Analytics and related performance measurement tools to understand visitor interactions. These services use cookies to collect standard internet log information in an aggregated, anonymous format.

Google AdSense and Advertising Cookies

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites on the Internet:

• Google's use of advertising cookies enables it and its partners to serve relevant advertisements to users based on their visit to our site and/or other sites on the Internet.
• Users may opt out of personalized advertising by visiting Google Ads Settings.
• Alternatively, you can opt out of third-party vendor cookies for personalized advertising by visiting www.aboutads.info.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to third parties. We may only share information in the following circumstances:

• Service Providers: Trusted third-party IT hosting, logistics, freight forwarding partners, and shipping carriers strictly for order fulfillment and technical operations.
• Legal Requirements: If required by law, court order, or governmental authorities to comply with statutory legal processes.

5. Data Security & Retention

We employ administrative, technical, and physical security measures (including SSL/TLS encryption across our domain) to protect your business and personal information. We retain commercial inquiries and transactional logs only as long as necessary to fulfill business obligations and satisfy legal, accounting, or export compliance reporting requirements.

6. Your Data Protection Rights

Depending on your geographic location (including GDPR for EU visitors and equivalent international frameworks), you have rights regarding your personal information, including:

• The right to access, review, or request a copy of your personal data.
• The right to request rectification of inaccurate or outdated information.
• The right to request erasure of your data from our active records.

To exercise any of these rights, please contact us at keymartltd@gmail.com.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our compliance team: